Privacy Policy

Effective Date: July 1, 2025
Welcome to Lanna Lakeview. We value your trust and are committed to protecting your personal data in accordance with Thailand’s Personal Data Protection Act B.E. 2562 (PDPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website: www.lannalakeview.com

1. Types of Personal Data Collected

We may collect the following types of data, either directly from you or automatically through your use of our website:

Personal Identification Data: Name, email address, phone number
Booking Information: Details submitted by prospective buyers when requesting a property viewing or reservation, including preferred visit date, information about the desired property, and any specific requirements or personal preferences.
Technical Data: IP address, browser type, operating system, and usage behavior through cookies

Marketing Preferences: Subscription status to newsletters or promotional content.

2. Purpose and Legal Basis for Processing

We collect and use your personal data only when we have a lawful reason to do so under the Personal Data Protection Act (PDPA). The purposes and legal bases include:

To respond to inquiries or requests regarding property viewings or reservations, as necessary prior to entering into a purchase agreement.
To provide services related to the purchase of property, including other relevant services, in accordance with the agreement or contract you have entered into with us.
To send promotional updates and marketing offers
If you have given consent, we may use your contact details to send you newsletters, special offers, or event invitations related to Laana Lake View. You may withdraw your consent at any time.
To improve our website and user experience
We collect technical data like website usage and cookies based on our legitimate interest to understand how visitors use our website and to improve our services.
To comply with legal obligations
We may use your data when necessary to comply with legal and regulatory requirements, such as for tax reporting or guest registration with local authorities.

3. Use of Cookies

We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies via your browser settings. For more information, please see our Cookie Policy.

4. Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law. After that, your data will be securely deleted or anonymized.

5. Disclosure of Personal Data

Your personal data may be shared with:

Third-party service providers (such as booking platforms, email systems, and analytics tools) under confidentiality agreements
Authorities or regulators if required by law
Business partners (only with your prior consent, if applicable)

We do not sell your personal data to any third party.

6. Cross-Border Data Transfers

If your personal data is transferred to a country outside Thailand, we ensure that the receiving country has adequate data protection measures in place or obtain your explicit consent where required by law.

7. Your Rights Under the PDPA

Under the PDPA, you have the right to:

Access your personal data
Request a copy of your personal data
Request correction of inaccurate or incomplete data
Object to data processing under certain circumstances
Withdraw consent at any time (without affecting previous processing)
Request deletion or suspension of use
Lodge a complaint with the Personal Data Protection Committee if your rights are violated

To exercise your rights, please contact us using the information below.

8. Data Security

We apply appropriate technical and organizational measures to ensure your data is protected against unauthorized access, disclosure, or loss.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies separately.

10. Policy Updates

We may update this Privacy Policy to reflect changes in law, technology, or business operations. Updates will be posted on this page with the new effective date.

11. Contact Us

If you have any questions, concerns, or would like to exercise your rights under the PDPA, please contact: Lanna Lakeview
Email: marketing.lannalakeview@gmail.com
Website: www.lannalakeview.com